Showtime Redefined

FAQ

Health & Safety

Our venue will continue to ensure we are meeting or exceeding the latest guidelines from local government and public health officials as regulations continue to evolve. Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.

The safety of our artists, fans, and staff is always our top priority and planned for accordingly. We encourage those who are sick to stay home, and remind everyone coming to our venues to wash their hands regularly with soap and water and use hand sanitizer.

Entry requirements and venue protocols are subject to change. Be sure to check back closer to your event date for the latest information.

To reduce staff contact with guest belongings, we have implemented the following bag policy: ALL BAGS OVER 12″x12″x6″ ARE PROHIBITED. All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle.

858 N Broad St, Philadelphia, PA 19130

For more information on Premium Seats, please click here.

The Met Philadelphia box office is located by the corner of Poplar and Carlisle Streets.

On show days, the box office will open 2 hours prior to door time.

There is an $8 fee per ticket at the box office.

MasterCard, Visa, Discover & American Express payment accepted.

All allowed / not allowed items are subject to change pending the event. If you have any additional questions about what’s allowed inside, please email us at info@themetphilly.com

 

Allowed: 

  • Cameras – nonprofessional only, no detachable lenses
  • Water – up to 1 liter in a factory sealed or empty bottle
  • Over the Counter Medication – must be factory sealed
  • Prescription Medication – the name on the label must match your ID
  • Cigarettes, Lighters & Electronic Cigarettes – smoking allowed in designated areas only
  • Signs – up to 8.5×11 inches in size

 

Not Allowed: 

  • Any bag over 12″x12″x6″
  • Weapons of Any Kind, including spiked jewelry
  • Outside Alcohol
  • Illegal Drugs/Substances, including marijuana
  • Glass Containers
  • Cans
  • Food or drinks (except items on allowed list)
  • Hard sided/large coolers
  • Large or oversized bags/back packs, such as luggage, duffel bags, or industrial/camping-sized back packs
  • Laser pointers
  • Animals (except service animals)
  • Fireworks
  • Selfie Sticks
  • Signs larger than 8.5×11 inches
  • Professional Cameras
  • Wallet Chains
  • Laptops/Computers/iPads
  • Ski Masks

Phone Number: 1 (800) 653-8000

Emails:
For general venue inquiries, please email: info@themetphilly.com
For Premium Seating inquiries, please contact: MetPremiumSeating@LiveNation.com

Yes! For corporate & private event rentals, please contact: themeteventsphilly@livenation.com

You can get info on employment opportunities at The Met Philly here.