Showtime Redefined

FAQ

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Health & Safety

The safety of our artists, fans, and staff is always our top priority and planned for accordingly. We encourage those who are sick to stay home, and remind everyone coming to our venues to wash their hands regularly with soap and water and use hand sanitizer.

We continue to implement preventive measures at all Live Nation Venues in line with the recommendations of the Centers for Disease Control and Prevention (CDC) and other health agencies. We have taken the following steps to help ensure the health and safety of everyone who walks into our buildings:

  • Extra hand sanitizer dispensers at all bathroom areas, concessions stands, lobbies, offices and backstage
  • Additional signage and messaging in restrooms, backstage and offices to help reinforce basic health and hygiene practices
  • Eliminating hand pump condiment dispensers, providing individual packages instead
  • Granting fans ability to bring disposable wipes and hand sanitizers into all venues
  • Janitorial staff equipped with additional USDA and Food Code Compliant disinfectants and wipes for immediate cleaning response
  • Increased frequency of cleaning routines and disinfection of high touch areas

For updates and information about COVID-19, please visit the CDC’s website. We recognize this is a very fluid situation, and will work to update our ticket purchasers with new information as it becomes available to us.

858 N Broad St, Philadelphia, PA 19130

For more information on Premium Seats, please click here.

The Met Philadelphia box office is located by the corner of Poplar and Carlisle Streets.

The box office is open Monday – Friday from 12pm – 5pm ET & on show days. On show days, the box office will open 2 hours prior to door time.

There is an $8 fee per ticket at the box office.

Cash, MasterCard, Visa, Discover & American Express payment accepted.

All allowed / not allowed items are subject to change pending the event. If you have any additional questions about what’s allowed inside, please email us at info@themetphilly.com

 

Allowed: 

  • Average size bags/back packs
  • Cameras – nonprofessional only, no detachable lenses
  • Food – must be in a clear, 1-gallon ziplock bag
  • Water – up to 1 gallon in a factory sealed or empty bottle
  • Over the Counter Medication – must be factory sealed
  • Prescription Medication – the name on the label must match your ID
  • Cigarettes, Lighters & Electronic Cigarettes – smoking allowed in designated areas only
  • Signs – up to 8.5×11 inces in size

 

Not Allowed: 

  • Weapons of Any Kind
  • Outside Alcohol
  • Illegal Drugs/Substances
  • Glass Containers
  • Cans
  • Hard sided/large coolers
  • Large or oversized bags/back packs, such as luggage, duffel bags, or industrial/camping-sized back packs
  • Laser pointers
  • Animals (except service animals)
  • Fireworks
  • Selfie Sticks
  • Signs larger than 8.5×11 inches
  • Professional Cameras
  • Wallet Chains

Phone Number: 1 (800) 653-8000

Emails:
For general venue inquiries, please email: info@themetphilly.com
For sponsorship opportunities, please email: sponsorship@themetphilly.com
For Premium Seating inquiries, please contact: MetPremiumSeating@LiveNation.com
For corporate & private event rentals, please contact: themetevents@livenation.com

Yes! For corporate & private event rentals, please contact: themetevents@livenation.com

Yes! You can get more info on employment opportunities at The Met Philly here.